Welcome to Btrust Supermarket
Welcome to Btrust Supermarket, where you're not just a customer, you're our valued friend. Your satisfaction is our top priority, and we're dedicated to serving you with excellence.
For any inquiries, please email us at cs@btrust.ca
or visit our local stores.
Q & A
Seeking an item currently out of stock?
If you can't find what you're looking for or if an item is currently out of stock, please reach out to our local store's customer service counter, and we'll promptly register your request in our system.
Returns, Refunds & Exchanges
Return of goods is permitted within 7 days from the original receipt date. Perishable items, including produce, meat, ready-to-serve, and bakery items, must be returned within 48 hours. Live seafood cannot be returned.
All returns must be in their original condition and packaging. Clearance items are final sale with no refunds, exchanges, or adjustments.
Methods of Payment
We accept cash, debit cards, Visa/Master credit cards, WeChat Pay and Alipay.